San Francisco – September 17, 2026 -- Deloitte has expanded its alliance with Salesforce to launch FastForward for Life Sciences, a preconfigured CRM accelerator that cuts implementation timelines to four to six months, twice as fast as traditional customized transformations.
Deloitte preconfigures 70-90% of the platform for mid-size life sciences firms
The offering combines Deloitte services, accelerators and a pre-configured Converge by Deloitte solution to deliver enterprise-grade CRM capability without the multi-year buildout typical of front-office transformations. It targets field engagement, health care professional engagement, territory management, sampling, medical science liaison workflows, compliance controls and customer data analytics.
Pete Lyons says clients are launching pilots in weeks instead of debating field layouts for months
Pete Lyons, vice chair and U.S. life sciences leader at Deloitte Consulting LLP, said the accelerator replaces lengthy configuration debates with tested, pre-built workflows aligned to how life sciences commercial teams operate.
Deloitte embeds compliance controls to address regulatory complexity across the U.S., Europe and Asia
Nico Kleyn, Life Sciences leader for Deloitte EMEA, said the platform builds compliance and privacy by design into the CRM from day one, reducing rework tied to shifting regulatory requirements across major markets.
Salesforce provides the governance framework certified partners must follow for accelerated life sciences programs
Cahba Kingwood, Senior Vice President of the Global Life Sciences Acceleration Hub at Salesforce, said that standardized governance framework allows implementations to catch compliance risk early regardless of which partner leads delivery. Salesforce's Global Life Sciences Acceleration Hub will collaborate directly with Deloitte on rollouts to shared customers.
Salesforce positions Agentforce infrastructure as the technical foundation behind the accelerator
Joe Ferraro, SVP and GM of Agentforce Life Sciences at Salesforce, said the company's industry-specific infrastructure handles configuration requirements that out-of-the-box solutions often miss in regulated environments, while Deloitte supplies the implementation blueprint mid-sized organizations lack internally.
The accelerator draws on Deloitte Digital's broader FastForward approach for Salesforce and Deloitte's IndustryAdvantage methodology, aimed at organizations that need agility without multi-year budgets for front-office modernization.